Hear What Our Customers Have to Say
4th Car from Battle Creek Honda
By Hondaforlife from Battle Creek, MI |
I can't say enough about the entire staff at BC Honda, especially Alex! This was our 4th purchase from BC Honda and we were very pleased with each step of the process. There was no pressure during the couple of months we visited, taking our time making our selection, and Alex answered all our questions patiently and calmly. Bill makes the financing seem like a breeze, he's so efficient and genuinely nice. BC Honda, we appreciate the honest, genuine people you employ. They make buying a car easy and painless. We feel as if we are among friends each time we stop by! Its nice when you see the car salesman you worked with out around town, and you are actually glad to see him and say hi. No jerks here! Thank you BC Honda for another pleasant purchase experience. We love our 3 Hondas and will recommend all our friends and family come see you when its time to make that important purchase.
Rating from Hondaforlife
Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
20 Years strong with Battle Creek Honda
Always dependable with Honda products. When we were ready to purchase our son his first new car - we left it up to him. He test drove 4 different cars, but found the Civic to be his favorite, plus he liked the miles per gallon! Less worry for us, a dependable car for him - we all win with Honda!
Thank You!!
Kevin,
Thanks so much for the time you spent with us on Saturday. You and Josh went above and beyond making the lease of the Civic seem like a breeze. You both were so willing and flexible to help. I truly have never left a car dealership feeling good about a purchase until now. I didn't feel 'suckered' or misled and when we went sign the papers the price was exactly as you said it would be without any hidden charges. I love the car and couldn't be happier. Thanks again for all your help.
Great Service Department
Dear Battle Creek Honda Service Dept,
Thank You so much for servicing my Civic in such a fast and professional way. As soon as I was behind the wheel I could tell how awesome your work was. The car is functioning like new and the alignment is smooth and tight! Thanks so much to John and the mechanic who took such great care and accommodated my schedule!!
Sincerely,
Colleen M.
2021 CR-V
Battle creek Honda was great about letting us get out of our current lease and to lease a new 2021 CR-V. They were very professional,explaining everything. We were able to get the color we wanted with the options that we wanted. They were willing to find the specific vehicle for us if necessary. There was absolutely no pressure to buy or lease on the day of our visit. We highly recommend this dealership.
Best Service Ever
I want to tell Artia and Bill Wickham a thank you for all your help. They were straight forward with me and gave me a great car at a great price. I highly recommend them.
Great Buying Experience
After a couple of phone calls my wife and I drove up from Fort Wayne, Indiana to look at a used 1500 Silverado crew cab they had in stock. The sales associate and sales manager were very friendly over phone and gave a great description of the truck. An hour and a half later we were at the dealership looking the Silverado over. The salesman gave me great directions for driving through town and on the highway, since I am not from around the area. After our test drive the sales manager gave us an offer that we couldn't refuse. There was no high pressure sales used in the negotiating. Just here is our best offer. I couldn't get that friendly of service in my hometown! This was overall a great experience, I just wish that I had found this dealership weeks ago!
No-hassle place to buy a car.
I saw an 2020 Honda CR-V listed on their website for a competitive price, and called to inquire. When asked, the sales rep gave me an accurate 'out-the-door' price including all taxes and fees over the phone without hesitation, and held the vehicle for me until I was able to stop by for a test drive. Price I paid was exactly the quoted price. I'd definitely buy here again.
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Hi Bill
We purchased a new CR-V from you last spring. Today we are purchasing a Toyota Prius for my husband at a local dealership in Ann Arbor. I just wanted to let you know that our experience with your sales team was exponentially better than our experience here today in Ann Arbor. Your team was honest, clear, and helpful. I was not aware of how great your team was until my experience here today, which has been so, so different. Thank you for providing exceptional service!